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Customer Service

IMPORTANT

Please add our email address, service@yourbeachshop.com , to your email filters safe list. Otherwise there is a potential that you may not receive order and shipping confirmation emails.


Quick Delivery

YourBeachShop.com ships all in-stock items within 24 hours of receiving the orders. We ship all packages via FedEx. We do not ship to PO Box addresses.

Shipping cost is calculated during the check out process. The buyer will receive a confirmation email along with a tracking number when the package is shipped. Please allow 4 to 7 business days from the date of your order to receive your package.



Guarantee and Return Policy

Your complete satisfaction is our guarantee. If you are not happy with your purchase and want to return a product, we will be happy to accommodate your request. You may return the unused item(s) for a refund or exchange within 20 days of delivery.

Please send an email to service@yourbeachshop.com, notifying us of the return along with your order number.

Returns need to be sent back in the original packaging, along with a copy of your invoice.
Shipping cost will not be reimbursed by YourBeachShop.com.
Your account will be credited once the returned unused merchandise has been received by YourBeachShop.com.


Please send your returns to:

Return Address
Roselyn Enterprises
6 Samuel Road
Chelmsford, MA 01824



Secure Payments

YourBeachShop.com accepts MasterCard, Visa, Discover and PayPal.

We have partnered with PayPal, to take advantage of their industry-leading security. We do not store any credit card details and have no access to your credit card information at any time. All transactions are processed on our website by PayPal.
Note : You do not require a PayPal account.



Respect and Privacy of Your Personal Data

YourBeachShop.com is committed to ensuring the privacy of its customers. We will not share, rent or sell any information.



Contact Us

By Mail
6 Samuel Road
Chelmsford, MA 01824

By Email: service@yourbeachshop.com

By Phone : 1-888-929-BEACH (1-888-929-2322)
                Monday - Friday
                from 9:00 AM to 5:00 PM EST

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